Using novaPDF - FAQ

This page contains answers to some of the most popular questions we have received from users over time, if you do not find the answer you're looking for contact us and we'll answer you directly. We also have a forum available for any issues the users may experience.

Can I change the author/title/keywords for the PDF I generate?
What does "Embed Fonts..." mean?
How can I print to PDF from MatLab?
When I print a webpage from Internet Explorer it lacks some images and colors. What should I do to print it corectly?
Does novaPDF create searchable PDF files (indexable by search engines)?
How can I add a custom page size?
When printing a PDF (created with novaPDF) from Adobe Reader, the printed information is shrinked. Why?
We want to embed pantone color names in a PDF document, does novaPDF support a pantone color pallet?
How can I print my emails to PDF from Outlook Express?
When I try printing to novaPDF it says waiting for printer but nothing happens. Why?
What do I need to view the PDF files?
Can I convert a PDF file to Word or another format with novaPDF?
I want to disallow text and graphics extracting from my PDF. How can I do that?
Can I disallow page insertion/deleting in the PDF I created?
Can I merge (combine) PDF files with novaPDF?
Can I disallow content modifications for the PDF I generate?
novaPDF does not work when using the "Print to file" option. Why?
What is the difference between "Extract Text and Graphics" and "Adv. Extract Text and Graphics" in Document Restrictions?
I want to disallow form filling in my PDF. How can I do that?
Can I use novaPDF to convert PDFs to other image file types (i.e. tif or jpeg)?

There is another page with questions and answers related to using novaPDF, so if your answer is not on this page visit Using novaPDF - FAQ (2)

Can I change the author/title/keywords for the PDF I generate?

Yes, open the novaPDF Printing Preferences window (Start->Settings->Printers and Faxes, right-click novaPDF and select Printing Preferences) go to the Document tab and in there you can add/change the title, author, subject or keywords information for the PDF. This gives you a good opportunity to personalize your document.

What does "Embed Fonts..." mean?

This is an option in various applications that allows the fonts used in the creation of a document to be included in that document, ensuring that a user will see the documents exactly as the creator intended them to be seen. Font embedding in PDF documents is one of the features supported by novaPDF too. By default novaPDF (Lite, Standard or Professional) will embed font subsets for each PDF that it creates, which means that it will embed only the specific characters that were used in the document.

How can I print to PDF from MatLab?

Printing your MatLab document to a PDF is very easy with novaPDF. Just open your document (File->Open->Browse to your file, select it and click Open) and select the Print option (File->Print or pressing "Ctrl+P").

If you didn’t set novaPDF as your default printer when you installed it, in the Printing options window that appears, select novaPDF from the drop-down menu under the Printer section.
If novaPDF is the default printer you can skip this step and print your file to PDF by pressing the "Ok" button (after you have selected your printing options).

Next you will be prompted to save your file to a location (if you didn’t select the AutoSave option in novaPDF), so just browse to your desired location and click "Ok" - the PDF will be immediately generated.

When I print a webpage from Internet Explorer it lacks some images and colors. What should I do to print it corectly?

By default, Internet Explorer (and some other browsers too, like Opera or Maxthon for instance) prints a webpage without any background images or colors. To print a webpage with all the background images or colors, open Internet Explorer and go to Tools->Internet Options->Advanced. In the Settings window, you will need to scroll down until you find the Printing->Print background colors and images option and check it. After you did that press Apply, then Ok and this should solve the printing problem.

Does novaPDF create searchable PDF files (indexable by search engines)?

Yes the PDF files generated by novaPDF are fully searchable and you can use the Search function in your PDF viewer to find certain words or phrases. Furthermore, the content of the PDF files can be crawled and indexed by search engines such as Google if you put the PDF files on your website.

Please note that if you choose to encrypt the PDF file (using the Security functions provided in novaPDF Professional) the content of your PDF will not be indexable.

How can I add a custom page size?

If you need a different sized page for the PDF file, you can create a custom page size using the novaPDF Printing Preferences window (open it by going to Start->Settings->Printers and Faxes, right-click on novaPDF and select Printing Preferences). On the Page tab just click the Manage button and click the New button to enter the dimensions of your own custom page size. You can set the width, height, name and description for your custom page. After you finish editing it, click on the Ok button to save it.

When printing a PDF (created with novaPDF) from Adobe Reader, the printed information is shrinked. Why?

If you want to print a PDF that was created with novaPDF from Adobe Reader, you might notice that the resulting printed information (text, images) is scaled down compared to the original PDF. This happens because by default, when Adobe Reader is installed, a setting is selected to Shrink to Printable Area. In order to have on the printed material the exact size of the printed information as it is in the PDF, you will have to change the above mentioned setting.

To do so, open the PDF in Adobe Reader and follow these steps:

  • Go to File->Print (or press Ctrl+P) to open the printing dialog
  • On the Print page go to the Page Scaling section and select None using the drop-down (by default Shrink to Printable Area should be selected)
  • Now click on Print to have the document actually printed without scaling it
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We want to embed pantone color names in a PDF document, does novaPDF support a pantone color pallet?

No, novaPDF supports only RGB colors.

How can I print my emails to PDF from Outlook Express?

Printing your Outlook Express emails to a PDF is very easy with novaPDF. Just open your email by double-clicking on it (or File->Open after you selected the email) and select the Print option (File->Print... or pressing "Ctrl+P").

If you didn’t set novaPDF as your default printer when you installed it, in the Print options window that appears, under the General tab, select novaPDF from the Select Printer section menu.
If novaPDF is the default printer you can skip this step and print your file to PDF by pressing the "Ok" button (after you have selected your printing options).

Next you will be prompted to save your file to a location (if you didn’t select the AutoSave option in novaPDF), so just browse to your desired location and click "Ok" - the PDF will be immediately generated.

When I try printing to novaPDF it says waiting for printer but nothing happens. Why?

This probably happens because there are some printing jobs hanged in the printer spooler (an error occurred and they were not processed). First, check the novaPDF print queue and if there are any jobs sent to novaPDF that have not been processed cancel them.

After that you'll have to restart the Printer Spooler service as it's possible the print jobs won't be removed from the queue. To restart this service either restart your computer, or do a manual restart as explained below:

  • Right-click My Computer and select Manage.
  • Expand Services and Applications, and click on Services.
  • Scroll down in the list of services, right-click on Print Spooler and then select Restart (or Start if it is stopped).
  • Close the Computer Management window after the service is restarted (a progress window will be shown).

After the Printer Spooler service is started and the status of the novaPDF printer is Ready, try printing to it again. If it still doesn't work Contact Us.

What do I need to view the PDF files?

Opening PDF files can be done by using a PDF reader (pdf viewer). novaPDF is a PDF converter, meaning it converts a document from its initial format to a PDF. After the PDF is created novaPDF will send a request to the default PDF reader to open the PDF. If you don't have a PDF reader installed you have several choices to download and install a free PDF reader. The most popular PDF viewer is Adobe Reader, which can be downloaded from the main Adobe website. Other free PDF readers: Foxit PDF Reader, Sumatra PDF viewer, Cool PDF reader, etc.

Can I convert a PDF file to Word or another format with novaPDF?

No, novaPDF does not convert PDF documents to Word. novaPDF is a PDF creator, so it converts other type of printable documents (from word, excel, powerpoint, publisher, visio, etc.) to PDF.

novaPDF installs as virtual printer driver that saves PDF files instead of printing on paper. If you print your documents to the novaPDF printer, it will save PDF files from them.

I want to disallow text and graphics extracting from my PDF. How can I do that?

You can disallow any text and/or graphics extraction from your PDF file by going to novaPDF Properties->Security and selecting Low Level or High level Encryption. Make sure that the "Extract Text and Graphics" option is not marked and click the "Ok" button to save your preferences.

Can I disallow page insertion/deleting in the PDF I created?

You can disallow page insertion/deleting in/from your PDF file by going to novaPDF Properties->Security and selecting High level Encryption. Make sure that the "Assemble the Document" option is not marked and click the "Ok" button to save your preferences.

Can I merge (combine) PDF files with novaPDF?

Yes, starting wth version 6 you can merge (combine) PDF files with novaPDF (any edition, Lite, Standard or Professional) and you can also overlay PDF files (however this works only with novaPDF Professional). To read more about the PDF merging option read this kb article: Merge PDF files with novaPDF

Can I disallow content modifications for the PDF I generate?

You can disallow any content changes for your PDF file by going to novaPDF Properties->Security and selecting Low Level or High level Encryption. Make sure that the "Modify Document Content" option is not marked and click the "Ok" button to save your preferences.

novaPDF does not work when using the "Print to file" option. Why?

Microsoft Word (as well as other programs) offers through the Print dialog window an option to Print to File. If that option is checked, novaPDF will not create a PDF file, because that option is specifically designed for regular printers and no document is actually sent for printing to novaPDF. Using that option to print to novaPDF doesn't make sense because novaPDF will create a PDF file anyway (so it already "prints to a file"), so in order to create the PDF file with novaPDF make sure that the Print to File option is not checked.

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What is the difference between "Extract Text and Graphics" and "Adv. Extract Text and Graphics" in Document Restrictions?

Marking the Advanced extract text and graphics option (from novaPDF Printing Preferences window, Security->Encryption Level->High level 128 bits), gives disabled users the possibility to extract text and graphics for accessibility purposes, even if the Extract text and graphics option is unmarked.

I want to disallow form filling in my PDF. How can I do that?

You can disallow form filling in your PDF file by going to novaPDF Properties->Security and selecting Low Level or High level Encryption. Make sure that the "Modify Annotations, Fill Forms" option is not marked and click the "Ok" button to save your preferences.

Can I use novaPDF to convert PDFs to other image file types (i.e. tif or jpeg)?

No. With novaPDF you can create PDF files from printable documents (including converting images to PDF), but you cannot convert a PDF file to a different format. So you can convert an image to a PDF file, but you cannot convert a PDF file to an image.

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